Winscribe Digital Dictation solutions have already delivered major efficiencies to dramatically improve productivity, prioritisation and the distribution of work within your practice. Now take the next step to get more out of your dictation solution with the clearer, more flexible reporting and analysis plug-in solution from Decision Solutions.

Dictation Analysis will deliver immediate cost savings to your firm. It will do this by providing management with a daily clear picture of the dictation workflow performance and historic trend analysis to enable your staff to make better scheduling decisions sooner. Overtime and temping can be reduced .Detailed performance analysis at all levels will assist to achieve maximum staff utilization.
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Winscribe Digital Dictation Solutions already have a number of excellent fixed reporting options for managers to access. However, for Managers and information workers who need to create their own reports and calculations to deliver performance reporting to decision makers and departments within the firm, extracting information from Winscribe and transforming this data into performance measures can be a timely and frustrating error ridden process.

Dictation Analysis does it all for you! It frees key managers and decision makers to use their valuable time to act on its findings ensuring the firm keeps on top of productivity, keeps a control on costs and client response times across the firm.

Dictation Analysis makes all the information within Winscribe available and gives the user the ability to create their own reports, interrogate or analyse their data by simply selecting to include whatever information they need to report on at the ‘click’ of a mouse. Additionally Dictation Analysis had already pre-calculated key measures that will allow your firm to monitor its performance. This provides error free peace of mind that all the figures are validated and accurate as we have taken them from the source.
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Dictation Analysis delivers the ability to instantaneously look at Winscribe information at every level. Dictation Analysis allows you to look at any type of dictation information at firm level and then with one ‘click’ drill down to view this information at other levels such as department; author; typists; job type or view a different time dimension such as figures in comparison to last month or last year without having to create another report. Previously if you wanted to interrogate a simple top level report by a lower level or different measure or different date in Winscribe you would have to run a separate report, if available, and then combine this information in a number of spreadsheets. Dictation Analysis replaces this time consuming repetitive process in a just few 'clicks'
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Dictation Analysis provides the user with a flexible powerful reporting tool in both the dashboard and the detailed analytics tool. The user simply selects the information they wish to look at, the timescale and the level of information required and with one ‘click’ the information is displayed either via chart or graph form.

For example:

A user may look at completed dictation jobs over the last six months for the entire firm. By simply ‘clicking’ on a particular month they are able to drill down to look at that months information at department level or alternatively decide to look at all departments for the last six months.

An enormous problem managers face is knowing that there is a problem but do not have the ability or time to interrogate information to get to the source of the problem and so can make unqualified assumptions to a problem solution. In an ever changing economic environment where the client is king it is imperative that managers keep on top of performance variations and are able to troubleshoot quickly and accurately. Dictation Analysis delivers a series of key performance indicators which will allow your firm to monitor its performance on a daily basis. Changes to performance are clearly traffic lighted and alerts sent to managers who can quickly drill into that area to identify the source of the problem.

For example

The Dictation Analysis online dashboard brings together all the key reports and measures that your firm needs to keep on top of its dictation workflow. Screen tab options allow different sections of workflow to be highlighted and the comprehensive security options allow you to control who has access to information. Managers are able to identify performance issues, drill into supporting information and identify the source of the problem all from one screen.

As Dictation Analysis stores historic Winscribe Dictation data you are able to analyse an array of current information against prior months and years to assist with scheduling decisions and operational forecasts.
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Daily monitoring is made easy with tolls such as the Aged Backlog tool which will display backlog jobs by all types of criteria such as the date they were created or job type. The user can simply drill into the backlog area and in one view identify where the job is, who it is assigned to and armed with this information take any necessary action.

Armed with tools such as this, a comprehensive flexible reporting facility and essential KPI's, Dictation Analysis streamlines monitoring of client response times to ensure corrective action is taken sooner rather than later.
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Dictation Analysis provides a selection of dictation Key Performance Indicators (KPI’s) that will allow you to instantaneously assess how the firm is performing to targets at all levels. KPI’s available include:

• Complete Job turnaround vs target %
• Priority job turnaround %
• Output ratio
• Typing utilization %
• Backlog %
• Author & Typists turnaround %

How does it work

Dictation Analysis plugs into your existing Winscribe Digital Dictation Solution and creates its own data repository or data warehouse. This means that unlike Winscribe Digital Dictation Reporting, all historic data is available within Dictation Analysis for extensive trend analysis. From this data repository Dictation Analysis creates all of the calculations and performance indicators that your firm requires at all levels of your workflow. This means that users can create adhoc reports in seconds and can use any Winscribe data they wish. They are not limited to specific static reports.

For general users, Dictation Analysis can be viewed through a secure online dashboard which will give users a quick '1stop' overview of how they or their department are performing.
For managers who want to take their analysis one step further, Dictation Analysis offers a number of analysis tools which enables managers to create their own comprehensive reports and troubleshoot.

Your Next Steps

Let us show you how Dictation Analysis can start saving your firm time and money now. Simply call us on 07713242227 or email.
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